Our service team performs turn-key installation of medical devices on site. We organize, schedule and manage every detailed step from a scratch to final handover of the medical device to you.
We ensure the preparation of required space at location, transportation, installation, ramp-up, initial testing, cleaning and disinfection, handover to the customer and residual waste disposal. If required we can also train the operators.
We organize the trainings of operators on medical devices’ and equipment’s use, basic maintenance and requirements on periodical preventative maintenance or calibration based on manufacturer’s recommendation, current standards and regulations in medical device industry.
We perform scheduled preventative maintenance following the manufacturer’s recommendation, current standards and regulations in medical device industry. We also include our best practices and experience to enable to maximally prolong the device’s life time.
When finished we always hand the medical device over in better condition compared to its initial state. Moreover, we recommend to operators how to handle with the device further to keep it properly working.
Depending on medical device type, where required, the maintenance also includes detailed verification and calibration of device’s work and output parameters. Same way this job is also done as a part of final inspection after repair.
We perform the verification and calibration of medical device always according to manufacturer’s standard.
We troubleshoot and repair various types of medical devices and medical equipment. Based on situation we travel to customer or perform the repair in our work shop. Where others are losing an interest because of difficulties, we offer solution, thinking smartly we like the challenging tasks.
We accept new products and variable needs of our customers. We provide short reaction time as well as 24/7 support if required.
Preliminary diagnostics and our offer are for free.
Based on our experiences we allocate the best available spare part. Based on experiences of other customers with daily use we recommend you to buy optimal consumable or accessory.
We always listen to you, bring the variants, have arguments and are helping you to choose the one which fits to your needs.
Are you unable to find field service representative who will take care about your medical equipment?
Contact us, we will do our best to find the existing certified service organization in Czech Republic. If unsuccessful, we contact directly the manufacturer to certify us for performing required field service job.
We speak in English as well therefore we are able to interpret at business meetings or call directly to manufacturer.
This service is for free.